Privacy policy
At CASA FLORA, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
Order Information
- Purchased products
- Delivery instructions
- Event booking details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Coordinate deliveries
- Provide customer support
- Improve our website and services
- Send order updates and confirmations
- Respond to inquiries
- Manage event bookings
We may also use your email for promotional communications if you opt in.
3. Payment Security
We do not store full payment card information on our servers.
All transactions are processed through secure third-party payment providers using encrypted technology.
4. Sharing Information
We do not sell or rent your personal information.
We may share information with trusted third parties including:
- Delivery partners
- Payment processors
- Website service providers
only when necessary to operate our business.
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no online system can guarantee absolute security.
6. Cookies
Our website may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Remember preferences
You may disable cookies through your browser settings.
7. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your information
- Withdraw marketing consent
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or social platforms. CASA FLORA is not responsible for their privacy practices or content.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting.
10. Contact Us
CASA FLORA
Email: info@casaflora.ae
Phone: 050 293 4838
Phone: 045 582 753
United Arab Emirates